மேலாண்மை தகவல் மற்றும் முடிவு அறிவியல் இதழ்

1532-5806

சுருக்கம்

Digital payment adoption: A review (2015-2020)

Sahi, A. M., Khalid, H., & Abbas, A. F.

Digital payments provide financial inclusion masses a significant potential to change the lives of millions of underdeveloped countries. However, despite their digital payment methods' potential, these developing countries have not widely adopted these payment methods. This study went through previously published research on digital payment adoption and assessed the various drivers and inhibitors. Through the study of this literature, most research papers had either used tam or utaut theories. According to research, the most significant factor influencing consumers' behavioral intention to use digital payments is their expectation of how well their digital payment transactions will perform. In addition, ease of use was found to be a notable factor towards digital payment adoption. Furthermore, given the driver and inhibitor of digital payment adoption, perceived risk and trust are considered the hinder of digital payments adoption.