Swati Bhatia and Shipra Shrivastava
Every industry will have a specific job description for each role or each employee. This is the traditional way of working in the industry. This method is changed after cross-training is introduced where employees are trained for various skills and for job functions that lie within their work domain. The effect of cross-training on Work performance and benefits to the employee are studied in this paper. The aim of this work is to study the perception of cross-training, work performance, and benefits to the employees working in the manufacturing industry.